Insurance Claims Administration

Insurance Claims Administration

HX Global provides a fully integrated, 'end to end' International Claims Administration service. 


Healix International provides Global Claims Handling for ALC Global Health Insurance from outpatient arrangement and claims reimbursement through to full inpatient care and medical evacuation or repatriation.


Population: ALC provides International Private Medical Insurance for tens of thousands of expatriates and local nationals and their families under group schemes or for individuals.  This is a hugely diverse population comprising dozens of different nationalities, cultures, religions and languages. 


Services: Comprehensive package of medical advice, care and claims handling, including:


  • 24/7/365 Medical advice and assistance for all ALC members
  • Elective and non-elective primary and secondary healthcare globally
  • Emergency medical evacuations and repatriation
  • On-going medical case management and liaison with care providers
  • On line claims portal access
  • Claims pre-authorisation and acceptance
  • Claims reimbursement

Languages: Multi language